Automation for Facebook Messenger and Instagram Direct that replies to DMs, comments and story mentions, captures leads from campaigns and routes real questions to your team.
Messenger and Instagram DM automation for campaigns, leads, FAQs, and customer support.
Greeting, FAQ and lead flows for Messenger and Instagram Direct.
A keyword in a post comment triggers a private message with the offer or link.
Click-to-message ads and giveaways that collect contacts in the chat.
Automatic thanks or follow-ups when people react to stories or tag you.
Questions that need a person go to your team with the full thread.
Contacts and answers sent to your CRM, sheet or email list.
Followers ask about prices and availability faster than you can reply.
Ads and posts drive messages that need a quick, consistent answer.
Every post gets “price?” and “link?” comments that deserve a direct reply.
Contacts from Instagram stay in the app instead of your CRM.
Five clear stages with a result at the end of each. You see progress every week and approve each step before the next one starts.
We review real chats and emails and choose the questions and flows worth automating first.
1 weekScripts, tone of voice, data to collect and the moment a human takes over.
1 weekThe bot is trained on your content and wired into your CRM, calendar or helpdesk.
1–3 weeksWe run it on past conversations, fix wrong answers and tighten the guardrails.
1 weekWeekly review of unanswered questions, new answers and flow tweaks.
OngoingTypical scopes for this direction. The exact estimate comes after a short brief — usually within two business days.
One bot on one channel for FAQs and contact capture.
Lead qualification, booking and support answers across two or three channels.
One assistant across website, messengers and helpdesk with shared knowledge.
Short answers to what clients ask us most often.
Ask your question All questions and answersYes. We use the official Messenger and Instagram APIs and follow Meta’s messaging rules, including the 24-hour reply window.
Yes, an Instagram professional account linked to a Facebook Page. We help set it up if needed.
It can post a short public reply and send details in a private message, which keeps prices and links out of the feed.
We make it clear when they talk to automation and offer a person whenever they ask.
It answers only from the content we give it, and when it is not sure it says so and passes the chat to a person.
Always. We define hand-off rules, and anyone can ask for a person at any point in the chat.
Answer a few questions about your business — we will come back with a plan, timeline and estimate within two business days.