[ Chatbots ]

WhatsApp automation that keeps leads talking

A WhatsApp Business chatbot that answers enquiries, books appointments, sends reminders and follows up — on the official API, with your team stepping in whenever needed.

  • OfficialWhatsApp Business API
  • 24/7enquiries answered
  • 2–4weeks to launch
  • OpenAI
  • Telegram
  • WhatsApp
  • Instagram
[ What you get ]

What is included

Automate questions, inquiries, appointments, and follow-up conversations through WhatsApp.

  1. 01

    WhatsApp Business API setup

    Verified business number, profile and message templates approved by Meta.

  2. 02

    Enquiry and FAQ flows

    Prices, availability, location and conditions answered in the chat.

  3. 03

    Booking and reminders

    Appointments booked into your calendar, with reminders that cut no-shows.

  4. 04

    Follow-up sequences

    Template messages for quotes, abandoned enquiries and post-visit feedback.

  5. 05

    Shared team inbox

    Your staff take over any chat from one inbox, with full history.

  6. 06

    CRM sync

    Contacts, conversations and outcomes saved to your CRM automatically.

  • Customers prefer WhatsApp to email

    Most enquiries already come in through WhatsApp messages.

  • One phone, many staff

    Several people answer from one device and messages get lost.

  • No-shows cost you money

    Appointments are missed because nobody sends a reminder.

  • Quotes go unanswered

    You send prices but have no system to follow up.

[ Process ]

How the work moves forward

Five clear stages with a result at the end of each. You see progress every week and approve each step before the next one starts.

  1. 01 · Discover

    Pick the conversations to automate

    We review real chats and emails and choose the questions and flows worth automating first.

    1 week
  2. 02 · Design

    Design flows and hand-offs

    Scripts, tone of voice, data to collect and the moment a human takes over.

    1 week
  3. 03 · Build

    Build and connect

    The bot is trained on your content and wired into your CRM, calendar or helpdesk.

    1–3 weeks
  4. 04 · Test

    Test on real questions

    We run it on past conversations, fix wrong answers and tighten the guardrails.

    1 week
  5. 05 · Improve

    Launch and improve

    Weekly review of unanswered questions, new answers and flow tweaks.

    Ongoing
[ Scope ]

Three ways to start

Typical scopes for this direction. The exact estimate comes after a short brief — usually within two business days.

  1. Option 01

    Starter bot

    One bot on one channel for FAQs and contact capture.

    • Trained on your content
    • Lead form in chat
    • Email or CRM hand-off
    2–3 weeks Get an estimate
  2. Option 03

    Omnichannel assistant

    One assistant across website, messengers and helpdesk with shared knowledge.

    • All key channels
    • Helpdesk and ticketing
    • Monthly improvement cycle
    2–3 months Get an estimate
[ FAQ ]

Questions before we start

Short answers to what clients ask us most often.

Ask your question All questions and answers
Do we need a new phone number?

Not always. An existing number can often be moved to the Business API, or we set up a dedicated one.

Are there WhatsApp fees?

Yes. Meta charges per conversation or template message, depending on country and type. We estimate this before launch.

Can we message customers first?

Only with approved templates and their consent, which keeps the number in good standing with Meta.

Can staff still reply manually?

Yes. The bot handles routine steps and anyone on your team can take over a chat at any time.

Will the bot make things up?

It answers only from the content we give it, and when it is not sure it says so and passes the chat to a person.

Can customers still reach a human?

Always. We define hand-off rules, and anyone can ask for a person at any point in the chat.

[ Next step ]

Tell us about your project

Answer a few questions about your business — we will come back with a plan, timeline and estimate within two business days.