[ UI/UX Design ]

A UX audit that shows what to fix first

We review your website or app page by page, find where visitors get confused or drop off, and hand you a prioritised list of fixes with clear examples.

  • 1–2weeks to the report
  • 30+checkpoints per key page
  • 3priority levels for fixes
  • Figma
  • Tailwind CSS
[ What you get ]

What is included

A practical review of friction points, missing trust signals, confusing flows, and quick wins.

  1. 01

    Heuristic review

    Navigation, forms, content and layout checked against proven usability principles.

  2. 02

    Analytics review

    Where visitors leave, which pages underperform and what devices they use.

  3. 03

    Annotated screenshots

    Every issue marked on the actual screen with a short explanation.

  4. 04

    Accessibility check

    Contrast, font sizes, focus states and keyboard use against WCAG basics.

  5. 05

    Prioritised fix list

    Issues ranked by impact and effort so quick wins come first.

  6. 06

    Walkthrough call

    We present the findings to your team and answer questions.

  • Traffic is fine, enquiries are not

    People visit, but few fill in the form or call.

  • You are planning a redesign

    You want to know what is broken before spending on new design.

  • Users keep asking the same questions

    Support handles issues the interface should have answered.

  • Nobody has looked in years

    The site grew page by page and no one owns the overall experience.

[ Process ]

How the work moves forward

Five clear stages with a result at the end of each. You see progress every week and approve each step before the next one starts.

  1. 01 · Discover

    Understand users and goals

    Interviews, analytics and a look at your competitors to agree what each page must achieve.

    1 week
  2. 02 · Structure

    Map flows and wireframes

    Page structure, content order and user paths before any colours or styling.

    1–2 weeks
  3. 03 · Design

    Design the interface

    Visual style, responsive screens and components built on a consistent grid.

    1–3 weeks
  4. 04 · Validate

    Test with a prototype

    A clickable prototype reviewed with your team and a few real users.

    1 week
  5. 05 · Handoff

    Hand off and support the build

    Annotated Figma files, specs and answers for developers during implementation.

    Ongoing
[ Scope ]

Three ways to start

Typical scopes for this direction. The exact estimate comes after a short brief — usually within two business days.

  1. Option 01

    Audit

    A focused review of your current site or app with prioritised fixes.

    • Heuristic review
    • Annotated screenshots
    • Prioritised fix list
    1–2 weeks Get an estimate
  2. Option 03

    Product design

    Full website or product interface with a reusable component library.

    • User flows and prototype
    • Component library
    • Design system guide
    1–3 months Get an estimate
[ FAQ ]

Questions before we start

Short answers to what clients ask us most often.

Ask your question All questions and answers
What do you need from us?

Access to the site or app, analytics if you have it, and a short call about your goals and customers.

Is this just a list of opinions?

No. Each finding links to a usability principle, analytics data or an observed problem, with a concrete fix.

Can you implement the fixes?

Yes. Quick wins can often be done within days; larger changes become a design or development project.

Do you audit mobile apps too?

Yes — iOS, Android and web apps, reviewed on real devices.

Do you also build what you design?

Yes. Our developers build the screens in WordPress, Laravel, React or mobile apps — or we hand off clean files to your own team.

Which tools do you use?

Figma for design and prototypes, with components and styles that map directly to Tailwind CSS or your existing code.

[ Next step ]

Tell us about your project

Answer a few questions about your business — we will come back with a plan, timeline and estimate within two business days.